What is C2EX? Commitment to Excellence Endorsement of Professional Standards

Why is C2EX unique? It's an official certification of National Association of REALTORS®.

Was there an coursework requirement? All C2EX REALTOR® must complete comprehensive coursework in the following areas Client Service, Professional Reputation, Real Estate Law, Code of Ethics, Fair Housing, Trust & Integrity, Technology, Safeguard Privacy, Advocacy, Area of Practice. Renewal is every three years.

Do you have to be a REALTOR® to get this certification? Yes, only members of the National Association of REALTORS® are able to obtain this endorsement.

How many agents hold this certification? Less than 2,000 REALTORS in the Virginia, Maryland and DC area hold this endorsement.

The Commitment to Excellence Pledge


As a real estate professional, laws and regulations set the minimum standards I owe to my clients,customers, and the public. In that regard, my duties are the same as other practitioners.

As a REALTOR®, I embrace and I am bound by the duties spelled out in the REALTORS® Code of Ethics. In addition to the duties owed to my clients and customers, to the public, and to other REALTORS®, I strivefor the aspirational goals of the Preamble, knowing that the term REALTOR® stands for competency, fairness and integrity.

I believe in the value of the land. I understand the importance of adequate housing, functioning, livablecities, productive industries and farms and a healthful environment, and their role in nurturing a free societyin the United States and internationally.As a real estate professional I may be required to meet ongoing education requirements to maintaina license, certification or designation.

As a REALTOR®, I continuously enhance my grasp of issues affectingreal estate, and I willingly share my experience and expertise with other professionals. My dedication tothe satisfaction of my clients’ best interests is my primary goal.Understanding that the pursuit of knowledge continues lifelong, as a REALTOR® I will strive to achieveexcellence in the following competencies:

  • Being current and knowledgeable about the laws, regulations and legislation affecting the real estatedisciplines I engage in, and about real estate in my community generally.

  • Understanding the Code of Ethics is a living document, and keeping myself informed about its dutiesand obligations on an ongoing basis.

  • Providing equal professional services to all consistent with Article 10 of the Code of Ethics.

  • Advocating for property ownership rights in my community, state and nation. Acknowledging and valuing that honesty and integrity are fundamental and essential to REALTORS®being known as consumers’ trusted advisors.

  • Becoming and remaining proficient in the use of technology tools to provide the highest levels ofservice to clients, customers and the public, and facilitating cooperation by sharing accurate, currentinformation with consumers and with other real estate professionals.

  • Keeping up-to-date on laws and regulations governing data privacy and data security, and takingnecessary and appropriate steps to safeguard the privacy and integrity of information entrusted to me.

  • Committing myself to enhancing my knowledge and skills in the real estate areas of practice I engagein on an ongoing basis.

  • Providing superior customer service.

  • Appreciating that courtesy, timely communication and cooperation are fundamental to facilitatingsuccessful real estate transactions, and to building and maintaining an impeccable professional reputation.

  • As a broker-owner or principal of a real estate company, I am committed to creating and maintainingan environment that promotes excellent customer service consistent with these standards.